Frequently Asked Questions
Find answers to frequently asked questions(FAQ) contains a list of questions and answers about dedicated server. See the most common topics and more.
Sales & Billing
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Can I pay for my server using a Paypal account? Yes, you will have an option to select paypal as the payment method during the ordering process. -
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What methods of payment do you accept? -
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When will my server be ready? -
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When will I be billed for my server? -
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What is your cancellation policy? -
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What are the setup fees all about? -
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What discounts do you offer?
Hardware & Software
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How to install Windows server on my machine. if you need to install Windows Server licence. You can select a Windows server licence via Configurable Options on your order. -
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Do I need to pay for additional IPs? -
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What comes installed on my server? -
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How do I add or remove features to existing server? -
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I can't find my Dedicated Server Information. -
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Can I modify the RAID type during the installation?
Support
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Do you offer 24/7 technical support? Our facilities are staffed 24x7. -
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How do I request support? -
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Do you manage my server?
Terms of Service
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What are the terms of service? Our terms of service can be viewed here. -
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Do you allow adult content on your servers? -
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What are your policies on SPAM and Phishing?
