Frequently Asked Questions
Find answers to frequently asked questions(FAQ) contains a list of questions and answers about dedicated server. See the most common topics and more.
Sales & Billing
- Can I pay for my server using a Paypal account?
Yes, you will have an option to select paypal as the payment method during the ordering process.
- What methods of payment do you accept?
- When will my server be ready?
- When will I be billed for my server?
- What is your cancellation policy?
- What are the setup fees all about?
- What discounts do you offer?
Hardware & Software
- How to install Windows server on my machine.
if you need to install Windows Server licence. You can select a Windows server licence via Configurable Options on your order.
- Do I need to pay for additional IPs?
- What comes installed on my server?
- How do I add or remove features to existing server?
- I can't find my Dedicated Server Information.
- Can I modify the RAID type during the installation?
Support
- Do you offer 24/7 technical support?
Our facilities are staffed 24x7.
- How do I request support?
- Do you manage my server?
Terms of Service
- What are the terms of service?
Our terms of service can be viewed here.
- Do you allow adult content on your servers?
- What are your policies on SPAM and Phishing?
Our Service
